Empowering Frontline Workers drives impact

Frontline Workers form the backbone of many of the world's largest industries. Organizations that empower their Frontline Workers reap the benefits: 83% see higher levels of customer satisfaction, 82% see increased job satisfaction among employees, and more! See all the benefits in this stats-driven infographic.

Dr. Martens "Joins the Revolution" with Microsoft Dynamics 365

Dr. Martens is an iconic British footwear brand loved the world over for its signature style that unapologetically represents freedom, self-expression, and authenticity. Formed in 1947, Dr. Martens made headway as a wholesale business. Now, they have more than 100 stores globally and ambitious plans for retail and e-commerce growth. Recognizing the need to evolve to suit the needs of the twenty-first century consumer, the brand embarked on "Project Reboot: Join the Revolution" to replace all its legacy applications with Microsoft Dynamics 365. See the full story here.

The Great IT Awakening

In the U.S. alone, 4.6 million IT workers supervise security, manage software, and process data to streamline information for organizations of all sizes. This current period has been called the Fourth Industrial Revolution, and it has led to massive changes in the ways we live and work. In this in-depth article from the New York Times, look at how the IT industry is looking to cloud technology to modernize and revolutionize.

Solution overview video

Frontline Workers are frequently the first to engage customers, the first to represent your brand, and the first to see your products in action. It's crucial that this workforce has the modern tools and devices they need to increase productivity, streamline communication, and do their jobs successfully. This video provides an overview to the solutions Microsoft offers to empower your team.

Customer Story of RLH Corporation, Dynamics 365, Teams

Discover how Red Lion Hotels Corporation uses Dynamics 365 and Teams to digitally transform their internal processes to drive higher guest satisfaction. With a vision to lead the hotel industry with technology, there's been a shift in RLH's reliance on IT. See how this top hotel chain is maximizing Microsoft solutions in this video story.

Adapt business processes to changing technologies and demand

Modernize, automate, and adapt with Microsoft tools. Discover how to update technologies to solve changes, cut costs, and save time—transforming your organization. Microsoft solutions and business applications make the process seamless. For all the latest insights into agile business processes, plus news and tips, subscribe now.

Alcoa puts Frontline Workers at the center of its digital transformation

Alcoa, headquartered in Pittsburgh, is a global leader in bauxite, alumina, and aluminum production with locations in 10 countries. Alcoa deployed Microsoft 365 to improve communication and processes as part of the company's priority to reduce complexity. Employees at the company's Iceland facility embraced Microsoft Teams, using it to access business information from any location and on their own mobile devices. Alcoa uses Teams and Microsoft 365 to become more operator-centric with solutions that enable their employees in Iceland to manage schedules efficiently, streamline processes, and improve communication.